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Solutions for the Hospitality Industry

Just like your competitors, you need a software solution that provides everything in one place — seamless integration, real time data, unified management, revenue management and performance, analytics and insights, and the ability for your team to access information from anywhere at any time.

To be a leader in the hospitality industry you need a knowledgeable and experienced solutions partner who can deliver complex solutions. LLP’s international team of consultants will configure and customize a system to meet your specific requirements.

Can Software help you improve your Hotel?

Whether you have a single hotel or multiple locations, you need to focus on business issues, avoid costly inefficiencies, and focus on making a profit. Most hospitality companies have technology systems that deliver front-of-the-house property management (PMS), but does the data from your PMS combine with the data from your back-of-the-house financial ERP that you use for management reporting?  To be successful you need to be able to see the whole picture with one version of the truth.

If this is not you, you may be managing your plans, budgets, and forecasts with a time-consuming, error-prone collection of unconnected spreadsheets, or worse, trying to manipulate only the data that you can pull from your generic financial management system (FMS).  Hospitality is not derived from debits and credits.

To make better decisions and drive more revenue, you need to connect your hospitality-specific strategy and plans to both your front-and back-office systems. To do this, you need a multi-departmental solution that touches every area of your business, whether it’s your financial and asset information; central reservations or approvals from the corporate office; on-property operations and routine maintenance; or coordination of labor and staffing schedules.  Unleashing the big picture and harnessing its power will lead to improved profitability.

We chose Infor SunSystems because we needed long term and scalable application which is well suited to the needs of a global company in the hospitality industry, without having to customize the software.”

Artak Gevorgyan – Director of Finance, Courtyard by Marriott Irkutsk City Center

To do so, you'll need the following

Infor SunSystems

Premier Financial Solution for Hospitality

Get a reliable view of financial performance across your entire organization, while adapting to challenging business environments. Infor SunSystems for Hospitality is nimble and flexible. For instance, easily calculate cover counts, occupancy statistics, and no-show revenue. Need to do it in multiple languages and currencies, not a problem.  You can conduct hundreds of daily transactions, share valuable information deep within those transactions, and adapt your processes as business conditions and regulatory environments change.

Infor SunSystems is the ideal mid-sized system for international companies who must meet idiosyncratic local requirements as well as corporate reporting standards.

With Infor SunSystems, you can make better decisions with


Financial management

Get immediate access to all finance and accounting information, so you can make fast and effective decisions about all aspects of financial management— including nominal ledgers, payable and receivable ledgers, consolidation, corporate allocations, multiple currencies, dual-base currencies, fixed assets, and debtor management. Meet evolving accounting and reporting requirements—from changing local compliance and multiple GAAP standards to updated IFRS mandates.


Performance management

With Infor SunSystems, you can streamline consolidation, reporting, and analysis of data from third-party organizations and legacy applications, and gain insight into every aspect of your business that matters to you.



Infor SunSystems is a configurable and flexible system for complex financial and accounting management with the following benefits for your hotel:

  • Provide data from one source, in one place
  • Rapid scalability to accommodate brand expansion and acquisition
  • Multi-currency: simplifies management of currency complexities, provides support for operations in any country
  • Streamline back-office processes
  • Real-time reporting
  • Localized reporting
  • IFRS and GAAP reporting
  • Multi-site for all your subsidiaries


“Key for us is cost control and interfacing with our other solutions. Infor SunSystems also gives us total flexibility as it works on a client/server architecture and also has the capability to be deployed over the web.”

Maria Yakovleva – Director of Finance, Courtyard by Marriott Moscow Paveletskaya

You can run your entire business on a unified platform by integrating on a unified platform by integrating and extending Infor SunSystems with additional business systems you own, such as

Hotel Property Management system (e.g. Opera/Fidelio),
Enterprise Performance Management System,
Customer Relationship Management System,
Expense Management System, and more.

As a plus to your core Financial Management System, you can add Bank Payment System to your toolset.

Those who are already using our solutions

in the hospitality industry

Kempinski Hotels drives business insight and decision-making with Infor d/EPM

The solution is deployed across the group’s 73 five-star hotels in 31 countries throughout Europe, the Middle East, Africa and Asia and is designed to serve as a unified business intelligence platform, complementing the existing installation of Infor EzRMS.

My focus is on ensuring our highly professional finance specialists can be true business enablers and support accurate decision-making and resources planning in the hotels we operate. To achieve this, we needed to introduce high performance financial reporting services and take these into the cloud. Today, I’m pleased that Kempinski can ensure that accurate financial decisions can be made round the clock, anywhere in the world, on any device.”

Colin Lubbe, Chief Financial Officer, Kempinski Hotels

With Infor d/EPM we have been able to define strict reporting standards, yet have also entirely customized Kempinski’s reporting environment. This improves the user experience and drives efficiency.”

Zsolt Pinter, Director of Reporting, Kempinski Hotels

Other solutions your Hotel might need

Infor BI – Analyzing, budgeting and forecasting on a common platform

Infor BI

Analyzing, budgeting and forecasting on a common platform

Today, having visibility into all of the key drivers of hotel performance is not just an operational necessity but a strategic imperative.

Every hotelier is sitting on a mountain of data related to guests, rooms, facilities, employees and various operational and financial aspects of the business. Systematically mining and analyzing the data can generate a continuous flow of actionable insights. These insights can lead the way to more informed business decisions, resulting in reduced costs and increased revenue and profitability.

Infor BI brings business intelligence and decision support to the forefront, enabling hotel managers and staff to monitor performance and make informed business decisions.

Your benefits when using Infor BI in your hotel:

  • Access specific information at an enterprise level, or drill-down to individual property level, regional level, or time frame
  • Includes hospitality specific KPIs including property comparisons, market segment, source of business, and range of room data or RevPAR
  • Simple reports on your hotel activities comparing last week/month/year
  • Key statistics such as availability, bookings, and average room rate in simple graphical reports for management or owners
  • Online tracking of current costs, revenues, budget comparisons, plans, and other KPIs for individual hotel cost centres, hotels and hotel groups
  • Everything on one screen, no need to track in multiple systems
  • Asset tracking and inventory overview
  • Simple integration with hotel property management systems (e.g. Opera) or warehouse or payroll systems

Infor EAM – Facility, Asset and Incident Management

With Infor EAM you will be able to:

  • Reduce downtime
  • Delay new capital purchases, because your assets will last longer
  • Prevent problems by scheduling preventive maintenance
  • Track equipment according to federal or other regulatory compliance guidelines
  • Implement capital-saving processes such as warranty management, labor management, and streamlined purchasing
  • Reduce inventory costs and energy consumption

Infor Enterprise Asset Management

Facility, asset and incident management

You could face a scenario like the following without an asset and incident management solution, also known as enterprise asset management (EAM): Your heating, ventilation, and air-conditioning (HVAC) or laundry unit fails, and you have to spend hundreds of thousands of dollars in repairs and workarounds, and face customer satisfaction issues.

Plus you lose business-all because you didn’t consider all the implications of asset maintenance. You have got to take it deeper than just looking at a calendar or responding after an asset has already failed. You need to log and track maintenance incidents, everything from daily activities like unclogging a sink or changing a light bulb to special projects like remodeling a wing of rooms.

Track your entire organization’s assets and maintenance incidents and perform preventive maintenance with Infor EAM. You will get fewer out-of-service calls for each of the assets, decrease costs, and drive profits and growth.

Learn more about EAM facility management here:

How can LLP help you?

Do you need a partner who is able to support you according to your local needs?

LLP Group has more than 25 years of experience in providing SunSystems implementations.  We have worked with hotels and hospitality organizations across the globe, especially in Europe and North America.

We can assist you with:

  • Project management throughout the entire deployment cycle and beyond – you are never alone.
  • Adapting to the ever-changing local requirements in accounting standards and principles.
  • Development of further modules and integrations to your legacy solutions and POS systems.
  • On-site and/or remote consultancy – flexible and nimble methodologies.
  • Extended support and life cycle maintenance.
  • Training in multiple languages: English, Croatian, Romanian, Bulgarian, Czech, Slovak, Hungarian, French and Spanish.
  • Solution architecture through to software acquisition.

“I rate very highly the level of professionalism shown by the consultants. Their preparation, presentation, meeting of deadlines and execution were all exemplary”

Miroslav Švrčina – CFO, Corinthia Towers Hotel

Get practical information on systems and select the right solution for your business.

Want a real person to guide you through a live demo? Contact us.

Which solutions are you interested in?
Infor SunSystems - Financial System
Infor BI - Analyzing, reporting and budgeting
Infor EAM - Facility and Asset Management

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